When you run a successful business, you have to rely on best-in-class tools to make your company run more effectively. Naturally, many organizations rely on Office 365 by Microsoft to get the job done. And according to Microsoft, more than 1.2 billion people use Microsoft Office.
There’s a good reason for that. With Office 365, businesses can produce higher-quality work at a markedly faster rate. And aside from just productivity, it also functions as an efficient file sharing platform, usable from all over the world.
But what happens if you run into problems with your Office 365?
Downtime as a result of software errors happens all the time. Every minute that you can’t work will cost your business money. It also frustrates your employees, leaving them to find their own methods to produce work. But errors don’t have to slow you down.
With the right IT partner providing support for your Office 365 suite, your organization can work with complete confidence. Of course, there are also a lot of other benefits to having effective support, but here are three of the most valuable.
Resolve Issues Quickly
Without dedicated support, your company is left to fend for itself when Office 365 usability issues arise. Someone from your company will have to contact Microsoft directly for assistance with the problem. If the problem is simple and straightforward, Microsoft technicians will typically be able to resolve it within a few hours. But if the problem is complicated, it may require technical knowledge on the client-side to come to a resolution.
With professional Office 365 support, you don’t have to worry about any of that. Simply submit a ticket or work request to your IT partner, and let them handle the rest. They’ll contact the correct department and work with other engineers to resolve your Office 365 problems quickly. In other words, you don’t have to worry about fixing the problem yourself anymore.
Work Anywhere, Anytime
Your office shouldn’t be the only place for productivity. In fact, the cloud-based features of Office 365 applications mean that you can use them from anywhere in the world. Whether it’s in your home, in a hotel, or in a plane at 35,000 feet, you’ll have access to all of your programs and files. But when things go wrong, you’ll need the right support to keep working.
The right IT partner can provide 24/7 Office 365 support for your team to keep them moving. No matter where you’re working from, they’ll be able to fix your issues quickly. In practical terms, that means an overall more productive company and happier employees with greater work flexibility and success.
The Freedom of Features
Depending on your specific plan, you’ll have access to many different applications and features. Aside from just Word, Excel, PowerPoint, and Outlook, your plan could include access to applications like OneDrive and SharePoint. Establishing a functional SharePoint portal can be extremely tedious and difficult for a non-technical person.
Thankfully, having Office 365 support at your side means you can work with an expert to unlock all the features you want to use. And with more features at your disposal, you can integrate cutting-edge programs into your company toolbox while improving your workflow.
Office 365 Support with Visual Edge IT
With the right IT partner, you’ll be able to focus on your business instead of worrying about your Office 365 functionality. And that’s where we come in.
We’ve provided reliable, expert support for Office 365 to companies from all over the country. Our engineers have years of experience in helping teams just like yours. We’ll worry about resolving the issue while you work on growing your business.
If you’re interested in our support capabilities, or if you simply would like more information about maximizing productivity, feel free to contact us.