Visual Edge IT Promotes Jim Huegen to Vice President, Operations

Industry veteran to grow the Visual Edge IT organization and increase its focus on continual performance, operational excellence, and clients’ success.

Canton, OH ‒ April 24, 2023. Visual Edge IT™ (VEIT), which specializes in managed IT services and security, cloud computing, and print/copy solutions for businesses across the U.S., has announced the promotion of Jim Huegen to Vice President, Managed Services Operations.

As an IT industry veteran of more than 13 years, Mr. Huegen has served at all levels of technology leadership and overseen the operational support of thousands of customers. Having worked in several countries and business sectors, and with companies at various stages of growth, he has successfully managed services from client technologies to infrastructure, enterprise applications, data center facilities, business continuity and other information technology services on a global scale. Mr. Huegen has additionally been recognized throughout his career for his abilities to maximize productivity, develop people, and improve technology services across all aspects of a business.

In his new role at Visual Edge IT, Mr. Huegen will oversee both the operational and fiduciary aspects of delivering VEIT’s managed services business to clients. Service functions under his direction as VP, Managed Services Operations include:

  • Security services
  • Managed services
  • Customer success
  • Project management
  • Professional services
  • Systems operations
  • Vendor management
  • Application development
  • The VEIT technology solution stack

“Jim is an experienced, strategic leader who’s passionate about continual improvement and service excellence,” shared Brian Frank, COO. “He works collaboratively across all levels of the company and focuses constantly on key performance indicators, service level agreements and long-term value. Jim’s promotion will benefit Visual Edge IT and our customers tremendously.”

Mr. Huegen has been with Visual Edge IT since 2021 and served as Director of Customer Success prior to his new appointment as Vice President.


Visual Edge, Inc. specializes in managed IT services and security, cloud computing, and print/copy solutions for businesses across the U.S. including remote office locations. We offer a full line of office technology and services including 24/7 remote monitoring and administration of networks, service desk, and data backup and restore to improve business processes across a variety of industries. Plus, Visual Edge represents the industry’s leading manufacturers of office technology allowing businesses to get equipment, supplies and service from a single source. Backed by more than 20‐years of technology service and a national network of expert engineers, Visual Edge is uniquely positioned to support business technology needs. The company is headquartered in North Canton, OH, USA. For more information, visit

Visual Edge IT™ is a trademark of Visual Edge, Inc. in the United States.

For more information on Visual Edge IT’s services and solutions:

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