Visual Edge Technology Named One of 50 Innovative Companies to Watch 2021

Visual Edge Technology Chairman and CEO Discusses Company and Its Value for SMB Customers

Visual Edge is featured as one of the 50 Innovative Companies to Watch 2021 in The Silicon Valley Review. In an exclusive interview with the publication, Austin Vanchieri, Chairman and CEO of Visual Edge IT, discusses the company and its value and services for small- and medium-sized business (SMB) customers.

According to Mr. Vanchieri, the Visual Edge IT brand supports SMB customers with whatever their IT needs may be. “We aim to be their IT department or assist their IT department to be more efficient and successful as they support their business.”

Working with clients in the financial, educational, manufacturing, healthcare, and professional services verticals, Visual Edge IT provides 24/7 end-user support by monitoring, managing, inspecting, detecting, responding, and remediating cyber security threats. Additionally, clients rely on Visual Edge IT to help build strategic IT roadmaps, establish budgets, and manage on-premises and cloud solutions and assets.

They understand the concerns of businesses today when it comes to security. Mr. Vanchieri lists five areas where Visual Edge IT assists managed security services clients:  awareness, protection, detection, response, and recovery.

Austin adds that they can also manage and assess the status of a businesses’ current security environment. He breaks it down into four phases:

  • Pinpointing
  • Determine the type of protection
  • Monitor, correlate, and detect security threats
  • Threat response

Small businesses have difficulty doing this because, as Austin explains, to manage all phases effectively, “a security team needs to be available 24 hours a day and is different from the network operation team.” Small businesses typically don’t have the budget to support the salaries for a separate security team 24 hours a day.

Vanchieri also discusses the importance of cloud solutions for communication and collaboration with today’s new way of working. He notes that “collaboration has been adopted to replace traditional VoIP solutions” because it allows employees to connect from anywhere. However, most SMB’s can’t manage the solutions because of the complexities of supporting a cloud environment. Visual Edge IT provides the skills and expertise needed for SMB’s to reap the benefits of using collaboration in a cloud environment.

Mr. Vanchieri joined the company in 2000 after working at Xerox in technical management roles. His goal was to provide MFPs in rural areas with a suite of software and hardware products.

Visual Edge IT now specializes in managed IT services and security, cloud computing, and print/copy solutions for businesses across the U.S., including remote office locations. It offers a complete line of office technology and services, including 24/7 remote monitoring and administration of networks, service desk support, data backup, and restoration to improve business processes across various industries. With more than 30 years in technology services and a national network of expert engineers, Visual Edge is uniquely positioned to support today’s business technology needs.

Read the interview.

Visual Edge specializes in managed IT services and security, cloud computing, and print/copy solutions for businesses across the U.S., including remote offices. The company has more than 30 years of technology service with a national network of expert engineers. Request your no-obligation assessment today and get a free dark web analysis.