Why Managed Services Are Here to Stay
It’s not a shocker. Businesses want to achieve profitability, and to do this, company employees have to increase revenue and do activities that help their company grow, year after year.
But they also have to make sure that they’re reducing expenses.
One of the largest expenses of many enterprises is its IT costs. Unfortunately, staffing an IT department in-house can be so expensive that it can quickly take up a large portion of a company’s budget.
However, managed IT services are here to stay. Here’s why.
From Break-Fix IT to Managed Service
In the early 1990s, as computers were becoming a must-have for businesses across the world as a way to grow, the world of “Break-Fix IT” was created.
This type of IT service promotes a reactive approach to IT services where devices, networks and other IT-related issues would get fixed after the problem occurred.
Around this time, companies often expected the computers that they purchased to break. People actually expected to lose their data at some point.
And why not?
Once the technology broke, businesses would hire on an IT staff member to come in and resolve the issue. It was an endless (and needless) cycle.
Related: The Top 5 Reasons You Need Managed Security Services
The Death of Break-Fix
This break-fix method for solving IT issues soon became costly. It hurt the business, as viable information was lost and revenue was directly and adversely impacted due to the high cost of making repairs. It also didn’t help that there was a lot of downtime, which only hurt productivity levels.
But managed IT services helped solve this issue during the turn of the 21st century. Now, trained IT professionals could provide around-the-clock services, including taking proactive approaches, such as monitoring systems.
Related: 3 Ways Managed Services Can Increase Business Results
Managed services helped companies work in a collaborative way as partners with IT services. This new method didn’t act only when a computer broke.
Instead, it helped organizations of all sizes prevent issues in advance with proactive best practices, such as backing up systems to prevent data loss.
The Benefits of Modern Managed IT Services
Today’s modern businesses require flexibility and the ability to address the needs of their customers as soon as possible. When a problem occurs, it’s crucial to have the right people to fix the task at hand immediately.
With a small IT team, it’s basically impossible to provide the support needed to keep everything running smoothly.
Luckily, managed IT services helps solve this dilemma.
Related: 5 Things a Potential IT Support Partner Should Provide
You can leverage modern managed IT services to provide around-the-clock support, thanks to partnerships and global reach that enables a company to employ staff members across the globe and in different time zones.
Managed IT Services Grow With the Company
Managed IT services offers the ability to quickly adapt to your company’s growth.
That’s because managed IT services offers scalability. Instead of taking weeks and months to train new team members and existing IT staff on the new technology, you can leverage managed IT services to get the job done.
With managed IT services, you can quickly change your IT services to a flat-rate, month-to-month basis and leverage the expertise of trained IT staff who have the experience you need.
Related: 3 Things Your IT Help Desk Should Be Doing for You
Managed IT Services with Visual Edge IT
Thanks to the ineffective and costly ways of the traditional “break-fix” IT services, today’s managed IT services modernizes a traditional approach to resolving IT-related issues.