Unified Communications Made Easy with Visual Edge IT and Intermedia
Visual Edge IT is proud to be a Platinum partner of Intermedia, a leader in Unified Communications and Cloud Solutions. By combining Intermedia’s robust product suite with our expertise in integration and support, we deliver seamless communication and collaboration solutions that keep your team connected—whether they’re in the office, working remotely, or on the move.
Intermedia Solutions We Offer
Intermedia Unite
A complete UCaaS (Unified Communications as a Service) platform that empowers teams to collaborate effectively:
- Cloud-Based Phone System: Experience crystal-clear HD voice calls, advanced call routing, and voicemail-to-email functionality.
- Video Conferencing: Host virtual meetings with screen sharing, video recording, and collaboration tools.
- Team Chat: Streamline communication with instant messaging and secure file sharing.
- Mobile and Desktop Apps: Stay connected across devices, ensuring productivity anywhere.
- Seamless Integrations: Connect easily with Microsoft 365, Google Workspace, and CRM platforms for unified workflows.
Intermedia Contact Center
Transform your customer service with powerful tools for exceptional experiences:
- Omnichannel Support: Manage voice, email, chat, and SMS interactions in one easy-to-use platform.
- Advanced Analytics: Gain actionable insights into customer interactions and agent performance.
- Customizable Workflows: Optimize operations for faster response times and improved customer satisfaction.
- Scalability: Perfect for businesses of any size, from startups to enterprises.
Email Services
Reliable, business-grade email solutions for secure and efficient communication:
- Intermedia Hosted Exchange: Industry-leading email hosting with spam and malware protection.
- Email Archiving: Meet compliance requirements with searchable, secure email retention.
- Microsoft 365: Boost productivity with access to Office apps alongside your communication tools.
SecuriSync® Backup and File Sharing
Enhance collaboration and safeguard your business data:
- Secure File Backup: Protect your data with automatic cloud backup and recovery capabilities.
- File Syncing and Sharing: Collaborate seamlessly on files with built-in version control.
- Robust Security: AES 256-bit encryption and ransomware protection ensure your data stays secure.
Security and Compliance Tools
Protect your business and ensure compliance:
- SecuriSync® Data Protection: Guard against ransomware and accidental deletions.
- Intermedia Email Protection: Advanced threat detection and anti-spam capabilities.
- Regulatory Compliance: Ensure your communications meet HIPAA, GDPR, and other regulatory standards.
How Visual Edge IT Adds Value to Your Unified Communications
At Visual Edge IT, we go beyond providing technology. We offer tailored solutions, seamless integrations, and comprehensive support to ensure your Unified Communications system meets your unique business needs.
- Assessment: We analyze your requirements and recommend the most suitable Intermedia solutions.
- Integration Services: Our team configures and customizes Intermedia products to fit seamlessly into your workflows.
- Managed Support: We monitor and maintain your Unified Communications infrastructure to ensure smooth operation.
- Training and Optimization: We train your employees to maximize the value of Intermedia’s tools and improve productivity.
Why Choose Visual Edge IT for Unified Communications?
- Enterprise-Grade Reliability: Benefit from Intermedia’s 99.999% uptime SLA, ensuring uninterrupted communication.
- 24/7 Support: Our network operations centers and local field offices provide round-the-clock assistance.
- Robust Security: Every solution includes industry-leading encryption and compliance features to keep your data safe.
- Scalable Solutions: From small businesses to large enterprises, our offerings grow with you.
Transform the Way Your Business Communicates
Partner with Visual Edge IT to leverage Intermedia’s industry-leading Unified Communications solutions. Together, we’ll simplify your communication processes, improve collaboration, and ensure your business stays connected, secure, and productive.