Visual Edge IT Unified Communications as a Service (UCaaS) replaces fragmented phone, video, and messaging tools with a single unified managed platform.
Visual Edge IT UCaaS
One Platform. One Partner. One Call.
Voice, video, messaging, and collaboration managed by Visual Edge IT on one predictable invoice.
Schedule a UCaaS Consultation
What Visual Edge IT UCaaS Includes
Voice and Calling
| Video and Collaboration
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Managed Service Layer
| Available Add-Ons
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How Visual Edge IT UCaaS Works
Eliminating the need for separate systems and multiple vendors, Visual Edge IT deploys, configures, supports, and continually optimizes your communications environment for you in the same way we manage your servers, desktops, and network. For UCaaS, you get one total technology provider to:
- Deploy and manage your UCaaS platform via the cloud.
- Provision, monitor, secure, and maintain your communications and collaboration environment through a single centralized portal.
- Complete moves, adds, changes, and deletions by assigning or removing licenses, users, devices, and phone numbers with no on-premises infrastructure changes required, enabling your business to scale capacity up or down as needed, in minutes.
- Provide visibility through real-time dashboards for user adoption, service utilization, call quality, system performance, and operational metrics. Analytics and reporting help IT teams track usage trends, support requirements, and communications-related costs.
Simple Bundles. Clear Pricing. No Complexity.
Three straightforward tiers designed for small to medium businesses. Choose the level that fits your team now and scale up as your needs grow.
EXPRESS Cloud VoiceReplace your legacy phone system with a managed cloud calling platform.
| STANDARD Full UCaaSA complete modern communications platform for your entire team.
| ADVANCED UCaaS + TeamsFull UCaaS plus Microsoft Teams Phone integration and advanced admin.
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Visual Edge IT Datasheet
VEIT UCaaS Datasheet
Why Visual Edge IT
Most UCaaS providers only provide a platform. Visual Edge IT manages the outcome including setup, support, optimization — and a single point of accountability for everything.
One Partner, Full StackThe same team that manages your IT, security, and print now also manages how your team communicates. One invoice. One support call. Zero vendor runaround. | Built for Remote and Hybrid WorkEmployees get a consistent voice, video, and messaging experience on any device, anywhere. Setup and ongoing support are handled entirely by Visual Edge IT. |
Vendor-Agnostic, VEIT-AccountableSingle invoice alongside other Visual Edge IT services. | Predictable Per-Seat PricingClear bundle tiers mean no surprise bills from usage overages, long-distance charges, or per-feature add-ons. One monthly cost per seat, on one invoice. |
US-Based SupportSupport and billing are handled by Visual Edge IT's US-based team. Unlike major carriers, our support is not outsourced. When you call, you talk to someone who knows your environment. | Already Using M365? Easy to Add.The UCaaS Advanced tier activates Microsoft Teams Phone with full managed support, so you get voice through a platform your team already uses, without a separate vendor or a new admin burden. |
Frequently Asked Questions
What is the difference between Visual Edge IT UCaaS and just buying Microsoft Teams?
Microsoft Teams is a platform. Visual Edge IT UCaaS is a managed service. With Visual Edge IT, you get onboarding, number porting, user configuration, ongoing support, and a single point of accountability, not a license you have to manage yourself.
Do you support Microsoft Teams Phone?
Yes. The Advanced tier activates Teams Phone with full Visual Edge IT managed support, so you get voice through Teams without having to manage it as a separate vendor relationship.
What happens to our existing phone numbers?
Visual Edge IT handles the full number porting process as part of onboarding. Your team keeps their existing numbers with no disruption to inbound calling during the transition.
Is Visual Edge IT UCaaS right for a business with remote or hybrid workers?
Yes. This is one of the strongest use cases. Every employee gets the same professional voice, video, and messaging experience whether they’re in the office, at home, or on the road. One app. One number. Any device.
What is the minimum size for Visual Edge IT UCaaS?
Visual Edge IT UCaaS bundles are designed to be right-sized for small to medium businesses, from 25 to 250 employees, or more.
Can Visual Edge IT UCaaS be bundled with other Visual Edge IT services?
Yes, and this is exactly the Power of One model. UCaaS is billed alongside your other Visual Edge IT services on a single monthly invoice. Adding communications to your managed IT, security, or print engagement (or all three) deepens the partnership without adding vendors.
Ready to Simplify How Your Team Communicates?
Talk to a Visual Edge IT specialist about replacing fragmented tools with one managed communications platform.
Call: 800-828-4801 or visualedgeit.com/contact