Managed IT Services Franklin, Tennessee

Office Equipment Supplier

Visual Edge IT XMC’s Franklin location is a turn-key office equipment supplier. We provide a wide selection of multifunction print/copy technology and supplies to meet the document demands for Small- and Medium-sized Businesses (SMBs). From office equipment recommendations to an extensive selection of available managed print, document management and facility management services, Visual Edge IT XMC’s Franklin location works with you to provide the equipment and services that best fit the needs and requirements for your Franklin office location.

Computer Service

Visual Edge IT XMC’s Franklin location is your one-source computer service consultant offering a full range of computer support and services to meet your Small- and Medium-sized Businesses (SMBs) needs. We are composed of an experienced computer consulting staff with many years of experience in the industry, as well as the ability to handle any size project with efficiency and confidence. Our goal is to help you maintain a healthy level of productivity throughout your computer systems. Visual Edge IT XMC in Franklin, Tennessee helps B2B businesses stay focused on performance and security by offering on-site and off-site managed services for servers, networks, wireless and desktop computers.

Managed IT Franklin Tennessee

Visualedge IT is an organization that provides managed IT services in Franklin, Tennessee to customers. Their solution includes IT support, network security, data backup and recovery, cloud computing, and more.

They have a team of specialists who utilize the latest tools and resources to manage customers’ data effectively. With their offices in Franklin, Visualedge IT delivers top-notch managed IT services to their clients.

Managed IT services refer to outsourced IT solutions that are provided by a third-party IT company. This means that Visualedge IT will manage and monitor your IT systems remotely, allowing you to focus on your core business operations. They will provide proactive maintenance and support to ensure that your IT systems are always up and running, and they will respond quickly to any issues that arise.

Visual Edge IT

Visuald Edge IT is a name you’ll remember in the business technology space for a good reason. They provide a range of services, including managed desktops and end user support, cloud computing, data backup and recovery, and more.

The VEIT team brings a national force of IT service technicians and IT sales professionals to the table along with their network operations command center for pre- and post-sale client support. It’s a model of efficiency and customer service that is hard to beat.

VEIT specializes in managed IT services and security, cloud computing and print/copy solutions. The company also represents the industry’s leading manufacturers of office technology allowing businesses to get equipment, supplies and service from a single source. Backed by more than 20 years of technology service and a nationwide network of expert engineers, VEIT is uniquely positioned to assist your business technology needs. The VEIT team is ready to help your business with the best technology solutions to increase productivity and boost business growth.

Managed Services in Managed IT Franklin Tennessee

Managed services are a critical component of a successful business in Franklin, Tennessee. With the right services provider, businesses can receive exceptional service, network security, and unified communications, all while staying focused on their business goals.

In Franklin and Williamson County, a customized managed services provider can help businesses of all sizes, including small offices, keep their servers healthy and their network secure. The services provider can offer a full spectrum of technology solutions, from software to hardware, to help a company grow and succeed.

With the rise of working remotely, it’s crucial for companies to have a team of experts to support them with technology services. Managed services providers can help ensure that employees and customers have access to the data they need, without any downtime or security risks.

In the Franklin area, a managed services provider can help a company with vendor relationships and software access, as well as providing security and support services. By building a partnership with a managed services provider, companies can focus on their business, while the service provider takes care of the technology.

Managed services providers can offer a range of solutions to their clients, from network security to unified communications, to ensure that all aspects of a company’s technology needs are met. They can also provide customized solutions to meet the unique needs of each business.

As a result, businesses in Middle Tennessee can benefit from working with a managed services provider. They can focus on growing their business while ensuring their technology is always secure and up-to-date. With access to a team of experts, businesses can minimize downtime and stay ahead of the competition.


Managed IT Franklin Tennessee technology offerings include the usual suspects, plus a few extra shiny bits. The company boasts a number of award winning products and services, not the least of which is the one in a million dollar award-winning cloud computing solution aptly named. The company also has a robust suite of security and backup solutions, both on-site and offsite. The company also has a robust support team, not to mention an impressive list of clients, including one of the largest telecommunications companies in the country. The company is one of the longest standing firms in the flurry of consolidations, and has been around for more than 30 years. The company has an enviable client base that spans the entire country.

Managed IT Services

Managed IT services are a great way to improve the efficiency of your business. They reduce the burden on your in-house IT team and allow you to focus on what’s important – growing your business! They also provide security, backup, and administrative solutions that are backed by experts.

One of the biggest benefits of managed IT services is that they help you save money on IT expenses. By consolidating all your IT initiatives into one agency, you’ll get a fixed monthly or annual cost for all your computing needs. This makes it less expensive to run your IT department and enables you to budget more accurately for your IT expenses.

In addition, managed IT services can also reduce downtime by monitoring your network and providing maintenance plans that prevent problems before they occur. This can help you avoid costly hardware repairs and prevent data breaches from happening. Moreover, they can offer 24/7 support to help you maintain smooth IT operations.

Cloud Computing

Cloud computing is the delivery of computing resources – storage, processing power, databases, networking, analytics, artificial intelligence and software applications – over the internet (the cloud). It offers cost savings, scalability, high performance and economies of scale.

Unlike traditional data centers where servers are housed on-premises, cloud systems provide computing services to many users from remote data centers operated by cloud service providers. These include email, e-commerce, web hosting, and backup and recovery services.

For many businesses, the key benefits of a cloud migration are cost-savings and scalability. It also reduces the need for data center maintenance and staffing, allowing business to be flexible and dynamic.

Some of the most common types of cloud computing are Software as a Service (SaaS) solutions, including accounting apps like QuickBooks or CRM systems like Salesforce. These applications are hosted in the cloud and are accessed by employees through their computers, tablets, or smartphones using an internet connection. These services are usually pay-as-you-go and based on usage metering.

Security Operations Center

Visualedge IT provides Security Operations Center (SOC) services to help businesses protect their networks and data from cyber threats. SOC is a team of cybersecurity experts who monitor and analyze an organization’s security posture 24/7 to detect and respond to potential security incidents.

Technology Infrastructure

Visualedge IT provides technology infrastructure services to help businesses design, implement, and maintain a robust IT infrastructure that supports their business operations. Technology infrastructure refers to the hardware, software, networks, and other components that make up an organization’s IT environment.

IT Support

Managed IT Franklin Tennessee offers a range of IT support solutions to help businesses keep their systems running smoothly and securely. These include security measures, backup solutions and cloud computing technologies.

A managed IT solution can also help companies avoid costly hardware repairs and downtime. With round-the-clock monitoring and support, a company can rest assured that they are operating in the most efficient manner possible.

The IT experts at Visual Edge IT can provide a wide range of IT support services for businesses in Franklin, including cloud computing, data backup and recovery, and multifunction printers. They are backed by a national network of engineers and are available around the clock to answer your technology questions and ensure your business is running at peak performance.

The IT experts at VisualEdge IT can make sure that your business is ready for the future with a comprehensive IT plan, allowing you to focus on driving growth. The best part is that you will save money in the long run because you won’t have to spend money on unforeseen IT expenses.

Support Services Provider

Visualedge IT provides professional services to help businesses maintain and troubleshoot their IT systems. Our professional team has extensive experience in managing network equipment and identifying security threats. As a support provider for cloud services, we can assist your business in securely migrating to the cloud and provide ongoing support to ensure your systems are running smoothly. Their support services include:

  1. Helpdesk support: Visualedge IT provides helpdesk support to help employees with IT issues such as software installation, troubleshooting, and more.

  2. Remote support: Visualedge IT can provide remote support to quickly address IT issues without the need for an on-site visit.

  3. On-site support: Visualedge IT can send technicians on-site to address more complex IT issues that require physical access to hardware or equipment.

  4. IT asset management: Visualedge IT can help you manage your IT assets, including hardware and software inventory, license management, and more.

  5. IT security support: Visualedge IT can help you address security issues such as malware infections, data breaches, and more.

The benefits of using Visualedge IT’s support services include:

  1. Quick resolution: With helpdesk and remote support, Visualedge IT can quickly address IT issues, minimizing downtime and ensuring business continuity.

  2. Expertise: Visualedge IT has a team of IT experts who can provide support and troubleshoot even the most complex IT issues.

  3. Cost savings: Outsourcing your IT support needs to Visualedge IT can be more cost-effective than hiring a full-time in-house IT support team.

  4. Reduced risk: Visualedge IT can help you manage and mitigate IT risks, such as cybersecurity threats or hardware failure.

  5. Flexibility: Visualedge IT’s support services can be customized to meet your organization’s specific needs.

In summary, if you are looking for reliable and comprehensive IT support services to maintain and troubleshoot your IT systems, Visualedge IT can be a good choice.

Print and Copy Solutions

Visual Edge IT also offers managed print technology solutions including multifunction printers, business phone systems, mailing solutions, and assorted office solution software. They are now able to cover even more of Franklin, Tennessee through their acquisition of XMC.


Visual Edge IT Michigan offers clients in Grand Rapids a wide range of leading manufacturer brands of multifunction print and copy technology for Small- and Medium-sized Businesses (SMBs). Our team of experts can help you select the best technology for your business processes for a single office or across multiple locations.

Our team of expert office equipment consultants will help you get the most value from your office equipment including printers, copiers, scanners, fax machines and document and workflow management solutions. They will work with you to understand your business, assess and collect information on your current and future workflow processes to make sure that you’re set up with the best system that fits your budget and production requirements.

For customers who need high-volume, professional-quality printers, our unmatched production print solutions provide exceptional speed, image quality and versatility. And our team of local computer service consultants, technicians and specialists help you keep your system functioning at an optimum performance.

Grand Rapids businesses that have wide print requirements can work with Visual Edge IT Michigan’s team of computer service consultants, service technicians and specialists to select from a full range of wide and large format printers, copiers and scanners.

Our professional team of computer service consultants and service technicians in Grand Rapids, Michigan will assess, monitor and evaluate your company’s print usage. We’ll then work with you to build and implement an effective policy that eliminates wasteful printing and reduces costs by as much as 30%.

Additionally, through our managed print services, we can help eliminate the burden of having to manage, troubleshoot and fix office equipment when it stops working. We’ll take on that responsibility, leaving your IT team time to focus on higher priority projects.

We have a hand-on approach for our document management services. We know that for document management to be successful, we need to collaborate with you. We’ll work with you to best understand your company’s needs so we can put the best system in place to help satisfy or exceed your goals.

We offer top-of-the-line mailing solution products to help you streamline, speed up your company’s outbound mailroom workflow. Our implementation team will help you set up your equipment for the best performance.

It’s no secret that Fortune 500 companies can procure cutting-edge technology tools with relative ease, but not all companies have that same access. Regardless of your company size, we provide the same cutting-edge tools and the same critical care so that you can be productive, competitive and secure. Our 90+ locations across the United States bring our customers personalized local service. Our U.S. based service desk and more than 100 local engineers have the knowledge and experience to proactively support your technology needs with our managed IT services.

We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock.

Our mobile device management (MDM) solution configures devices for company access and ensures your data is secure on smartphones and tablets.

Preventive care proactively monitors and addresses viruses, spyware issues, installing patches, and more — in the background while you remain productive. Visual Edge IT Michigan offers monitoring services that will monitor your critical servers and network infrastructure around the clock to ensure you don’t have any outages. We offer our monitoring service for servers and network equipment as well as desktop PC’s that are located within your Grand Rapids office or business.

We work around-the-clock to ensure your systems remain healthy, secure and optimized for best performance. And we produce regular, detailed reports on the state and security of your systems to help identify your most effective IT options.

Fortify your IT infrastructure with ample cyber defenses so that you can focus on your business without worrying about cybersecurity threats.

Our security services ensure your systems and data are always protected. And our managed security solution enables our experts to find and remove hidden network viruses without disruption to your business.

Stay protected with…

  • Cloud-based or hybrid (cloud + on-premise) security solutions
  • 24/7 network monitoring and threat detection
  • Rapid removal of viruses and other infections within your systems

Our Visual Edge IT Michigan office location in Grand Rapids, Michigan provides Managed Desktop solutions that deliver simple, smart and secure technology to keep your business running and your devices protected. Our computer service consultants and specialists provide managed desktops and end user support allowing you to focus on your business and your customers. If you have out-of-date operating systems, hardware and security, your data, your customers’ data and your business may be at risk.

Visual Edge IT Michigan – Grand Rapids, Michigan can help you avoid the potential system failures that may threaten your business creating chaos and loss of necessary data. Recreating lost information is expensive and time consuming — it could be days, weeks or even months before business operations return to normal, if at all.

The backup and recovery solutions from our Grand Rapids, Michigan team are designed to revive your network and restore employee productivity quickly if an event occurs. Critical data is backed up, kept safe and secure, and restored with little or no disruption to the business. Be secure! Let us protect your business data.

Data is saved consistently every 15 minutes, allowing quick recovery from our virtual server within minutes.

Our backup and recovery solution helps you avoid violating federal data regulations such as HIPAA or Sarbanes-Oxley. Our computer service consultants stay current and are aware of any changes so that you have peace of mind and your systems stay compliant.

Visual Edge IT Michigan offers remote access support to all of our clients in Grand Rapids, Michigan. We offer remote access support for both Windows and Mac operating systems, providing immediate assistance to you no matter where you are, day or night! RMM service is included with this solution as additional protection against issues.

We offer a range of security services to protect your business from unauthorized access. We offer secure firewall setups and intrusion prevention solutions as well as VPN support for remote workers. We also provide Bluetooth device discovery capabilities, allowing you to discover and disconnect any unauthorized devices on your network.

Our Grand Rapids, Michigan computer service consultants can help configure just about any wireless equipment you may have. Our engineers are trained and certified in a wide range of Cisco products, allowing us to set up secure networks for small business owners or large corporations.

Our email recovery for Microsoft Exchange Servers will recover critical emails lost days or even months ago.

Fire, flood, earthquake… our remote SAS70 Type II and HIPAA-compliant data centers will have your data and records safely housed for any major event.

A Dark Web Scan reveals if any of your business and/or employee credentials are compromised, bringing unnecessary risk to the organization. Our dark web scan and dark web monitoring can find exposures to warn you and your users before they lead to problems.

Get unique insights into your vulnerabilities on the dark web with an eight-point assessment of your entire technology infrastructure, including:

  • Dark Web Assessment
  • Anti-Spam Assessment
  • Vulnerability Assessment
  • Endpoint Assessment
  • Patch Assessment
  • User Risk Assessment
  • IT Infrastructure Assessment
  • Partner Report

Work with our Grand Rapids, Michigan team to secure your data away from the darkest parts of the web and the cybercriminals lurking there.

For today’s businesses, especially Small- and Medium-sized Businesses (SMBs), migrating to the cloud reduces costs, reduces risks, ensures server availability and simplifies disaster recovery while maintaining connectivity and productivity.

With solutions in the cloud, businesses can  sidestep the major investments required to secure data, buy equipment, train staff, and provide ongoing maintenance for their technology infrastructure. That’s why many businesses are making cloud a higher priority to protect their data, keep systems up-to-date, and support remote work environments.

Our experienced engineering team will help you plan your move, migrate your infrastructure, and provide IT services with 24/7 end user support and remote monitoring.

Our Grand Rapids, Michigan Visual Edge IT Michigan team is a certified professional partner of Microsoft Azure. We offer a high level of expertise in cloud-based business solutions and offer a full spectrum of proven IT services to optimize your IT infrastructure, leveraging the power of the Cloud. By using hybrid cloud technology our clients enjoy the highest level of security without compromising network performance or data integrity. Our engineers will be happy to assist you with any aspect of cloud migration or hybrid cloud implementation.

We will help you migrate your business to the Cloud. We offer a range of services designed to ensure a seamless transition from your current infrastructure to the Cloud. Our migration team will work closely with you and your staff to make sure that there is as little disruption as possible during the transition. And since we have experience preparing businesses and individuals for a smooth transition to the Cloud, we can help with any step of your migration.

Companies need to enable their employees and protect their business-critical data. With communication and collaboration tools from our Grand Rapids team, you can employ productivity tools that allow teams and customers to connect to your business seamlessly.

Now your employees can work securely from anywhere, on any device. And when their productivity tools enhance the quality and effectiveness of their work experience, they’re happier, more valuable, and more likely to stay.

We create more seamless communication and collaboration across all your locations and platforms while maintaining the security and integrity of your systems and data.

Microsoft 365 Business Premium

We provide Microsoft 365 Business Premium tools with mission-critical, enterprise-grade email and shared storage with integrated security. Additionally, we utilize Microsoft 365 Business Premium for clients wanting to seamlessly integrate workplace productivity apps in the cloud.

Microsoft Teams

Utilizing Microsoft Teams, we assist in set up of video meetings and chat which allow you to collaborate from anywhere on a company-owned secure communication channel.

Visual Edge IT Michigan’s Grand Rapids service area offers complete VoIP services including an enterprise system with advanced features and functionality for any size business, and even full call center capabilities for businesses that need them. You have your choice of On-premise VoIP or Cloud-based VoIP for mobile and remote working. Virtual receptionist, voicemail-to-email, fax-to-email and call-answering mobility are just a few of the features.

VOIP Phone Systems

  • Make and take calls from anywhere using the company number supporting a new level of mobility
  • Modernize your workplace, empower employees and improve customers’ experiences today

Our Grand Rapids services area team provides high quality Computer repair services for all your hardware and software needs in Grand Rapids. We specialize in hardware and software setup, repair and maintenance.

We help you with everything from design to deployment of your IT infrastructure needs. We also offer full support and management to keep it running reliably for the long haul. Our team includes a broad range of computer support specialists who work together on all levels, from planning to implementation, to ensure smooth technology operation regardless.

Our Grand Rapids team can help protect your business from the growing threat of Ransomware attacks. Our team of security experts will work with you to identify and eliminate any potential weaknesses in your current infrastructure, while educating your staff on how to prevent future infections.

Because we understand that technology isn’t always easy to deal with, our technology consultants have a reputation for going above and beyond to help businesses in Grand Rapids with all of their hardware and software needs.

We can help you with everything from design to deployment of your IT infrastructure as well as troubleshooting and maintenance to keep your system running reliably for the long haul. Our team includes a broad range of computer service consultants and specialists who work together on all levels, from planning to implementation, to ensure smooth technology operation.

As trusted technology computer service consultants, our team of experts can recommend the right hardware or software for your business. We also offer Point of Sale (POS) setup and Wireless Network configuration to help your company take full advantage of the latest tech advances.

As technology consultants, our team takes pride in offering businesses everything they need from hardware to software for a fraction of the cost that you would expect from other providers. Our team focuses on the technology while you focus on your business operations. We’ll work with you so we understand your technology requirements and can provide everything from computers to servers and switches that will meet capacity requirements.

We are a technology computer consulting firm with offices throughout the U.S. with a team located specifically in Grand Rapids, Michigan. We provide high quality support and services backed by years of experience in business technology. Whether you are looking for help setting up a new network or need help designing a blueprint for your business’s information technology infrastructure, we can offer you the professional services that will meet all of your needs.

The threat of cyber-attacks against businesses is more real than ever, with major security breaches happening all over the world on a regular basis. Our team understands that your company’s data is essential to its survival and works hard to keep it protected from any potential threats.

As one of the top providers of tech support services in Grand Rapids, we understand that downtime is an expensive proposition for any company. Our team of computer service consultants will work with you to identify potential trouble spots in your business’s technology infrastructure as well as offer reliable solutions for fixing any issues that do arise.

From small offices to large enterprises, our Grand Rapids consultant team can provide businesses with the network design they need to keep all of their devices working together. From rack mounted servers to wireless access points, we will help you build a system that is fully optimized for your company’s needs.

As providers of VPN services in Grand Rapids, our computer service consultant team can set up any size business with a reliable connection to its network. Using a virtual private network, you can access all of your business’s resources from anywhere in the world while also avoiding security threats.

We offer a complete turn-key service for our clients in Grand Rapids. When you partner with Visual Edge IT Michigan, you’ll get a comprehensive suite of services from Backup and Recovery to Managed IT Services. We will help keep your IT costs low, monitor your system 24/7 and prevent problems from occurring before they happen.

Security information and event log management is a critical component of any SOC. This service will collect, store, analyze, and report on logs that are generated by devices located throughout your organization’s networks. By leveraging a SOC’s log management capabilities, you can identify patterns of malicious activity quickly and take action before it becomes a major incident or breach. Additionally, this service provides valuable insights into usage trends over time which can be used to optimize system performance while increasing overall security posture.

Network monitoring & remediation services provide real-time visibility into what is happening on your organization’s networks so that any anomalies can be quickly identified and addressed before they become significant issues. With this type of service in place, you will have access to detailed reports on traffic patterns as well as notifications about suspicious activity or potential theats that may arise. In addition to providing advanced visibility into what is happening across your networks in real-time, this service also provides the necessary tools to address any potential threats directly from within the SOC console in order to minimize disruption while ensuring maximum protection for your organization’s data and systems.

A Security Operations Center (SOC) is essential for effective network security management. It consolidates the various components of network security into one central platform which allows for easy access and management of all monitoring activities as well as quick responses when needed. Furthermore, having a SOC in place means that all data related to incidents or breaches can be stored securely in one place with easy retrieval during investigations or audits if required. This enables organizations to stay informed about current threats without sacrificing their resources or compromising their data privacy requirements at the same time.

Areas Served

  • Brentwood
  • Spring Hill
  • Nashville
  • La Vergne
  • Smyrna
  • Columbia
  • Mount Juliet
  • Murfreesboro
XMC – Franklin, Tennessee
393 Nichol Mill Lane, Franklin, TN 37203
Franklin, Tennessee
Phone: 615-771-0770